- Getting Your Club Ready
- Understanding Weight
- Gymnastics Ontario Fees
- Gymnastics Ontario Memberships
- Gymnastics Ontario Membership Troubleshooting
- Camps and Competition Setups
Uplifter's participant database is directly connected with Gymnastics Ontario gymnast database. With this connection we can offer our Gymnastics Ontario affiliated clubs the ability to quickly and easily submit gymnasts to Gymnastics Ontario for membership submissions.
Please note, these tool are under development. Please refer back to this article or reach out to firstname.lastname@example.org for information about new features as they become available.
Getting Your Club Ready
In order to connected with the Gymnastics Ontario database you will want to ensure you have the core elements on your site setup.
Verify Your Club Is Connected
To begin, you will want to verify that your club is connected to the Gymnastics Ontario League Connector. This can be done by selecting to create/edit a subscriptions in your system. When doing so, you should see a Gymnastics Ontario Lookup Options section.
If you do not see this, please contact us here at email@example.com.
Within Uplifter "weight" is the scale used to determine a membership's importance. The higher the weight the more important the membership is. Weight is applied by selecting options from the Discipline, Level, and Role drop downs. You can make these selections when creating a subscription
Weight-Based Price Reductions
When participant purchases lead them to receiving more than one membership type it is possible that the system will handle the cost adjustments on your behalf. For instance, if both memberships are purchased at the same time, the membership with a lower weight will be reduced to $0. Similarly, if a membership of higher weight is purchased first, then later a membership with a lower weight is purchased on a different invoice, the lower weight membership will be reduced to $0.
Gymnastics Ontario Fees
With each new Gymnastics Ontario season (July 1st - June 30th) you will want to ensure your club has a new Gymnastics Ontario fee ready and available to attach to invoices. The number of Gymnastics Ontario fees you create may vary based on the type of memberships you offer. However, most clubs will only create one or two fees per year. More information on best practices when creating multiple fees can be found in the Multiple Fees Per Year section, below.
Create Your GO Fee
- Navigate to Products & Programs > Products & Subscriptions
- Select Add new from the toolbar
- Enter your product settings
- Select to make your product a subscription
- Select a Gymnastics Ontario season for duration and the desired season
- Use the Discipline, Level, and Role drop downs to assign your membership type
- Select Save
- Each Gymnastics Ontario subscription/membership fee should be set to Mandatory.
- Each Gymnastics Ontario subscription/membership fee should use the Gymnastics Ontario Season option from the Duration of Subscription drop down.
- Each Gymnastics Ontario subscription/membership fee should be set to Apply To "Participant", under Product Information.
- Each Gymnastics Ontario subscription/membership fee should have no filters applied in the Tag Filters section unless otherwise required (see: Multiple Fees Per Year)
Each membership you create within a single GO season should have a unique selection from the Discipline, Level, and Role drop downs. This selection dictates what type of membership you are offering and, eventually, submitting to GO.
For instance, you may offer a Provincial Athlete membership. In that instance, you would need to select Level: Provincial and Role: Athlete. Note that Discipline was not selected in this example. This is because this example membership applies to all of my recreational participants. However, if I had different costs for my WAG vs Tumbling, for instance, I could then use the Discipline drop down to differentiate.
You only need to get as specific as your memberships dictate.
Help! The New Season Isn't Listed!
We pull our season list directly from Gymnastics Ontario's database. Because of this, there may be instances where you wish to create your upcoming season's Gymnastics Ontario fee but the season does not populate in the list of options. In this instance you will want to use the Effective Start and End date options, running from July 1st to June 31st (of the applicable years). Then, be sure to check back as the season approaches. Once the season populates you can clear the Effective Start and End date options and select the Gymnastics Ontario Season drop down option. This will affect your subscription purchases retroactively.
GO Fees & Discounts
By default products, tickets, and subscriptions are not aligned/associated with any of your club's seasons. As such, clubs that plan to offer seasonal discounts involving their GO Fee(s) should be mindful of the "This product may have season discounts or will be used to buyout volunteer credits." option on products, tickets, and subscriptions. Found at the top of the Product Information section you can toggle this setting and select which season the GO Fee should be affiliated with. This is an important step for seasonal discounts.
Note that you should not update/change the selected year after sales of your fee have begun. For best results you will want to set your assigned season to any of your first seasons of the year. For clubs who offer camps, you should assign your GO fees to align with the camp season you create.
It is okay that your GO fee(s) should apply for other seasons, the "This product may have season discounts or will be used to buyout volunteer credits." setting does not affect how it will apply to invoices - only how it will be considered for discounting purposes.
Multiple Fees per Year
Some clubs, depending on the membership types they offer, will need multiple Gymnastics Ontario fees per year. This is most often done when clubs offer an array of membership types like Recreational, Competitive, etc.
This can also be a solution for clubs who have differing costs for varying circumstances. For instance, if your Competitive program costs include the GO fee already whereas your Recreational program costs do not. In these instances, there are two main factors you will need to ensure:
- There are no circumstances where a participant can register and not receive a Gymnastics Ontario fee (if they should receive one).
- There are no circumstances where a participant can qualify for two Gymnastics Ontario fees at the same time.
When creating two separate fees you will want to use the Link To tool under Registration Checkout Filters section to apply filters to the subscription. Using these filters you can split your fees by, say, Category:
In this way, you can then set one Gymnastics Ontario fee to be $0 and another to be $35, for instance. Please note, though, that the system will automatically account for other memberships. It will do so by considering the Weight of the membership. Please see below for further information.
Gymnastics Ontario Memberships
Now that you have at least one Gymnastics Ontario membership ready and available for purchase it will begin to apply to participant's invoices. Once a participant purchases a Gymnastics Ontario fee from your club they can be submitted to Gymnastics Ontario.
Submitting Your Memberships to Gymnastics Ontario
- Navigate to GO's How To Register Individual Participants section and review the process as well as the SKUs of the memberships you offer.
- Log into your Uplifter site and navigate to People & Accounts > Gymnastics Ontario Submissions
- Filter the list of submissions as desired so as to focus on only those athletes you wish to submit presently.
- Review the memberships you have set to be submitted ensuring the membership types (Discipline, Level, and Role) are correct.
- Click Export Submissions to download the submission results.
- Navigate to GO's How To Register Individual Participants section to begin submitting your spreadsheet to Gymnastics Ontario.
Submitting your memberships to Gymnastics Ontario will involve filtering and carefully reviewing your membership submissions. Once content, a report can be downloaded for uploading purposes to Gymnastics Ontario. Many of the required steps are diligently outlined by Gymnastics Ontario on their How To Register Individual Participants page.
Gymnastics Ontario Membership Troubleshooting
Uplifter will do its best to synchronize the memberships listed on your site as compared to that of Gymnastics Ontario. However, there are instances circumstances where we may not be able to do so. If you have memberships listed on your site that should have been resolved after a submission to Gymnastics Ontario please be sure to check the following.
Participant Details Differ
Uplifter matches your athletes by First Name, Last Name, Gender, Birthdate, and Postal Code. If too many of these items vary from Gymnastics Ontario's participant instance then a match cannot be made. To verify, open your participant's profile via People & Accounts > Participants > select participant. You can then log into Gymnastics Ontario's registration site and navigate to My Account > Participants. Here, filter to find the same participant and compare the above-mentioned fields.
To resolve this issue please verify the correct data with the member/participant. Once obtained/verified, you can either update your Uplifter participant listing information or contact Gymnastics Ontario to have them update the information accordingly. Thereafter you will be able to match your athlete.
Membership Details Differ
The membership details that you have within your Uplifter system may not be the same as those within the Gymnastics Ontario system. For example, if you sell a membership that is set to submit athletes with a "General Recreational Athlete" membership, but you update a participant's membership to "WAG Invitational Athlete" (between pulling the report from your Uplifter system and submitting it to Gymnastics Ontario). In this case the system will not see these as the same membership and will still prompt you to submit your "General Recreational Athlete" membership for this athlete.
To resolve this issue please update the membership listing on your site to align with the membership submitted to Gymnastics Ontario. If both memberships are applicable you will want to create a new invoice for the participant to sell them the secondary membership and submit that to Gymnastics Ontario as well.
Multiple Club Under One Roof
Organizations that run multiple clubs under one roof/banner may run into some confusion when submitting athletes. This is mainly encountered when collecting costs/selling memberships through one club, then submitting them to Gymnastics Ontario through another club. In cases like this your Memberships page will show errors indicating that another club has submitted these athletes.
Tools to resolve this issue are on their way!
Camps and Competition Setups
Special builds like camps and competitions can be created within the Uplifter system in a multitude of ways. Our article Special Builds runs through the setup of these types of requirements. Of course, they are only suggestions and you may wish to pursue other options. You are always welcome to reach out to firstname.lastname@example.org for assistance in reviewing alternative setups.