This page outlines the responsibilities of three key stakeholders in the Athletics Canada annual club affiliation and dashboard activation process. 

Club admins are responsible for submitting their affiliation application through AthleticsReg, reviewing and updating their Club Dashboard settings (including valid dates, membership registration rules, and landing page content), setting up payment processing if new, and awaiting approval before going live. 

Sport Body Branches are responsible for submitting configuration updates to Uplifter at least 28 days before go-live, completing User Acceptance Testing, reviewing and approving incoming club applications (including confirming dates and registration rules), and notifying Uplifter upon approval. 

Uplifter supports the process by processing configuration requests, offering retraining sessions, and reaching out to each club after Branch approval — routing new clubs to Onboarding, returning clubs to Renewals, Option B clubs to Customer Support, and undecided clubs to the Sales team — before finalizing dashboard activation with the Branch copied on confirmation.

Stakeholders Responsibilities - Athletics Canada

Step-by-step responsibilities for Club Admins, Sport Bodies (Branch), and Uplifter

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Club Admin

Your action items to get registered

1

Submit your affiliation application

Go to AthleticsReg → select province → choose affiliation → follow instructions → submit. During the application, choose your preferred Club Dashboard (Option A, B, or undecided). After your sport governing organization approves, Uplifter will follow up based on your choice.

2

Review & update your Club Dashboard

Visit AthleticsReg → Tools → Dashboard → left nav → PROGRAMS → select your club dashboard for the coming season. Confirm the following:

Valid Dates: Start = when club reg opens; End = end of affiliation with Sport Governing Org.

Membership Reg Rules: Confirm rules match your sport body's policy (CONFIGURATION → REG RULES).

Landing Page & Emails: Review text, confirmation emails, and features.

Club Seasons: Using multiple dashboards? Contact support@uplifterinc.com to activate advanced features.

3

Set up payment & training (new clubs)

New to collecting club fees? Uplifter's Onboarding team will help you set up your Payment Processor (PaySafe on AthleticsReg / Ayden on Uplifter 1.0) and schedule a training session.

4

Await approval & activation

Once your sport governing body approves your application, Uplifter will contact you via email to activate your Club Dashboard.

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Sport Body (Branch)

Annual admin responsibilities

1

Submit configuration updates

Send affiliation survey updates, confirmation email content, and landing page text to partnersupport@uplifterinc.com — at least 28 days before go-live.

2

Test the affiliation process (UAT)

Complete User Acceptance Testing and any required re-training. Report issues to partnersupport@uplifterinc.com at least 7 days before go-live.

3

Open & review applications

Use Tools → Dashboard → APPLICATIONS menu. Review each club dashboard and confirm:

Valid Dates: Listing Start = when club should appear in directory; Listing End = end of valid affiliation.

Membership Reg Rules: Add rules to each Club Dashboard (CONFIGURATION → REG RULES).

Club Seasons: Support clubs using multiple dashboards after Uplifter's initial setup.

4

Approve the affiliation application

Once approved, Uplifter's team reviews the club dashboard and contacts the club directly. Your organisation's representative is cc'd on activation.

Uplifter

Platform support & activation

1

Process configuration update requests

Review valid-date ranges for the directory, customise confirmation emails, and apply other system updates submitted by the sport body.

2

Offer client re-training (if requested)

Provide on-demand training sessions to branch or club admins who need a refresher before go-live.

3

Reach out once affiliation is approved

Once the Branch approves a club's application, Uplifter begins outreach based on the club's chosen dashboard option:

Option A – New: Onboarding team

Option A – Returning: Customer Support Renewals

Option B: Customer Support

Undecided: Sales team