Event - How to replace a team member

In team registrations, sometimes a team member can no longer attend an event, and you may need to replace them with another participant.

If your event requires a provincial membership (which is non-transferable), or if waivers must be signed electronically by each participant, the replacement participant will need to complete their own registration.

You can follow these steps to change a team member: 

1. Cancel the original participant's registration, and remove them from the team.

   If the original participant would like a refund for their provincial membership, they will need to contact the provincial federation directly to request it.

   For how to cancel a registration, please see How to change a registration status

   For how to remove a participant from a team, please see Event- How to remove a participant from a group/team/family

    

2. Create a coupon code to waive your event registration fee for the new participant.

   Please see How to create a coupon code

    

3. Invite the new participant to register for the event as an individual/solo participant using your coupon code. 

    

4.  Once their individual registration is complete, add the participant to the team.

   For how to add a participant into a team, please see Event- How to add a participant to a team/group/family