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Nordiq Canada: manage my officials (division and national)

Updated

As a Nordiq Canada or division admin on Uplifter Snow, review your officials' levels and requirements, update their division and club, give feedback with official cards and validate Rule of Two transcripts.

Must know
  • A division is Nordiq Canada’s provincial or territorial sport organization (PTSO). Officials are affiliated with a division and a club when they register each year.
  • Division admins see their own officials only. Nordiq Canada admins see every official.
  • Each level has its own requirements. A level stays in Pending Requirements until every mandatory requirement is complete.
  • Official cards are visible to the official. The official sees the card note, but never the staff note.
  • Rule of Two transcripts need a manual check. Officials submit them through a form, and Nordiq Canada validates them.
  • Screenshots may show an earlier version of the screens. The steps describe the current screens.

Manage your officials on Uplifter Snow: review their levels and requirements, update their division and club, give feedback and validate Rule of Two transcripts.

  1. Division admins: open your division

    On the Admin Dashboard, select Clubs → Clubs/Teams and open your division’s dashboard.

    Admin menu with Clubs / Divisions
  2. Division admins: open the affiliations list

    Select the Affiliations tab. On a small screen, the tab may sit under a menu icon. Each affiliated official is listed with the highest level they’ve achieved and the next level they’re working on.

    Division dashboard tabs with Affiliation
    Menu icon on a small screen
    Open menu with the Affiliation option
    Affiliations list with levels, statuses and Membership details
  3. Nordiq Canada admins: find the official

    Select Users → Profiles and search for the official’s name or email address. Open the profile. Under Memberships, select View next to the level you want to review.

  4. Open the level

    From the affiliations list, select Membership Details beside the official. The top section shows the official’s basic information and the level’s status.

  5. Check the requirements

    The next section lists the level’s requirements. Complete means the minimum for that requirement is met; Incomplete means it isn’t. Some requirements are mandatory and others optional.

    Membership Requirements for Level 1 with statuses
  6. Record a completion date

    Under Attributes & Records, select Edit next to the attribute, for example OL1 Workshop - Completion Date. Enter the date and save.

    OL1 Workshop - Completion Date in Attributes & Records

Update an official’s division and club

  1. Open the official’s Membership Details

    Use the steps above.

  2. Edit the affiliation

    In the member’s affiliation section, select Edit, choose the right division and club, and save. The division’s admins now see the official on their dashboard.

    Member's affiliate section with the Edit button
    Club and division list in the affiliation editor

Give feedback with an official card

Use an official card to record feedback about an official. Nordiq Canada has two card types:

  • Positive Feedback: a green card.
  • Constructive feedback or complaint: a yellow card.

An official can have several cards. Cards are shared between the divisions and Nordiq Canada.

  1. Find the official

    Select Users → Profiles, search by full name or email address and open the profile.

  2. Add a card

    Under Official Cards, select Add Identity Card and choose the card type.

    Add Card window with card type, notes and dates
  3. Write the card note

    Under Card Note, enter what the official will see on their Uplifter Snow profile.

  4. Write the staff note

    Under Staff Note, enter what you want other admins to know. The official doesn’t see it.

  5. Add optional details

    Set the effective date, the date the feedback was first given to you. Set an expiry date if the card should come off the official’s profile after a while. Attach a PDF or JPG file if you have one; the official doesn’t see the file.

  6. Save

    Save the card. It appears on the official’s profile, and the official sees it with their notifications in My Pages.

    Official Cards section listing two cards
    Official's view of their cards in My Pages

Validate a Rule of Two transcript

The CAC Understanding the Rule of Two module from the Coaching Association of Canada (CAC) doesn’t come into Uplifter Snow from the CAC Locker. Officials submit their transcript through the Safe Sport Training Rule of Two submission form, and Nordiq Canada is notified of each one.

  1. Open the submission

    On the Admin Dashboard, select Events → Events, search for the Rule of Two submission event and open it. On the Registrations tab, open the official’s registration.

  2. Read the transcript

    Open the transcript the official submitted.

    Submitted transcript and Add Evaluation on the registration
  3. Add an evaluation

    Select Add Evaluation. Choose PASS if the transcript is valid, enter the date the official completed the module, and save.

    Add Evaluation window with the Pass option
    Add Evaluation with Pass and the completion date
  4. Check the requirement

    The Rule of Two requirement completes on the official’s profile. Completions are processed about every six hours, so allow a few hours.

For what each admin level can see and do, see Nordiq Canada: manage admin access levels.

Related: Nordiq Canada: manage admin access levels · Nordiq Canada: register as an official · Record course attendance and evaluations · Association membership statuses explained