Enterprise Portal

Guides for provincial and national sport administrators, club admins, and members using the Uplifter Enterprise Portal — memberships, events, clubs, certifications, payments, and reporting.

For Members 25 articles

Update your password, email or address

Get started with the Uplifter Mobile App

Manage my memberships and certifications

Upload a photo for my membership

Update or cancel my subscription payment method

Update your subscription after a payment failure

See all 25 articles

For New Admins 18 articles

Create a new profile to an existing user account as an administrator

Administrative tools overview for PTSO and NSO organizations

Add a shipping address at checkout

Add a profile to an existing user account

Update a member or participant address

Add a note to someone's profile

See all 18 articles

Events & Registration 34 articles

Replace a team member

Set up a series of events

Setup and manage a waitlist

Add store products and assign revenue accounts

Manage store product confirmation emails on Event Dashboard

Send an email notification to all event registrants

See all 34 articles

Clubs & Seasons 12 articles

Compare blue and green monthly payment plans

Managing organizations in your sports platform

Resume a partially completed affiliation application

View and manage club members with an association membership

Register my club members for their association membership

Combine Club Dashboards into a club season

See all 12 articles

Memberships 25 articles

Resolve a blocked club program registration with FederationConnector

Update a member's category or division

Cost-splitting provincial and national association memberships

365-day rolling membership overview

Downgrade an association membership

Change a member's membership type or level

See all 25 articles

Certifications 11 articles

Manage background checks

"Member in good standing" tracking tool

Create a certification course type

Create a multi-module course registration process

Manage certification course evaluations

Manage certification course types on event registration dashboards

See all 11 articles

Payments & Financials 29 articles

Issue a refund

Set up a Paysafe merchant account

Change a registration category on a billing plan or subscription

Download an order invoice

Download donor and fundraiser reports

Cancel a monthly or multi-payment registration

See all 29 articles

Reports & Analytics 5 articles

Create a self-serve custom report

Download association membership reports

Download Club Dashboard and Event Dashboard reports

Generate a report for a specific membership type

Find and list duplicate member profiles

Results Management 1 article

Upload results using a CSV file

Bulk Registrations 4 articles

Bulk register participants or manage a roster

Import memberships in bulk (CSV or Excel)

Fill in the membership import Excel template

Bulk import memberships and share membership cards