New Interface
For Members
- How to find and register for an event
- Club- How to register my athletes for their provincial membership
- Can I get a refund?
- How to upload a picture/photo for a membership
- How to re-send a registration confirmation email
- Background Checks : Access and download your background check results
For New Admins
- Club - Add (Create) a new user profile/account from the admin dashboard
- Overview of Administrative Tools for Provincial / National Organizations
- How to activate and use the waitlist feature?
- How to specify a shipping address for items requiring one?
- Add person (profile) under an existing user account
- Update a member/participant address
Events & Registration
- Event - How to replace a team member
- Event- How to set up a series of events
- HORSEREG - Adding Admin Store Products and Assigning Revenue Accounts
- How to customize the confirmation email for a store product
- How to send an update to all of your registrants
- How to add a passphrase to my event/club ?
Clubs & Seasons
- Select a Payment Plan: Blue / Green Fee Calculation Tool
- How to resume a sanctioning application?
- Club: How to access and manage your list of affiliated members' memberships?
- How to set up a club season page
- How to manage my club sanctioning/application process?
- Club OnBoarding Setup: HOW TO SETUP YOUR CLUB PORTAL AND CREATE YOUR CLUB PROGRAMS
Memberships
- Update a Member's Category or Division
- Cost Splitting of PTSO / NSO Memberships
- Managing Organizations in Your Sports Platform
- 365-membership organizations: Membership Overview
- How to downgrade a membership?
- How to change a membership?
Certifications
- Background Checks : Managing Background Checks
- "Member in good standing" tracking tool
- Certification Tracking System (CTS) - How to create course types?
- Create a multi-module course registration process
- How to manage course evaluations & attendance tracking?
- Certification Tracking System (CTS) - Adding or updating a Course Type on a registration process
Payments & Financials
- Change registration category of a billing plan / subscription
- How to Download an Order Invoice?
- Donation campaign - How to download donor and fundraiser reports
- Club/Event - How to cancel a monthly/multi payment or registration?
- Clubs - How to remove a membership from a payment group?
- How to resend an order receipt to the purchaser by email?