For Members

Answers for athletes, coaches, and family members using the Uplifter platform — how to purchase a provincial membership, register for a club or event, manage accreditation requirements, and set up or update your family account.

27 articles

Everyday tasks for members and parents

Who to contact: your organizer or Uplifter Support

Update your password, email or address

Manage your profile details and background checks

Change your name, gender, date of birth or nationality

Upload a photo for my membership

Find and register for an event

Register another person who has their own separate account

Register an athlete or coach membership through a payment group

View and manage my team, group, or family registrations

Manage your memberships and certifications

Sign missing waivers or agreements on your membership

Access your signed waivers and agreements

Complete your background check consent on Sterling

Download my background check results

Upgrade your association membership in the middle of the season

View my order history

Find my order receipts

Resend a confirmation email to myself

Update the card on your subscription or cancel it

Update your subscription after a payment failure

Can I edit my survey answers after registering?

Can I transfer my registration?

Can I join or create a team after registering individually?

Can I defer my registration to next season?

Can I change my team name?

Update my payment method for recurring billing