Upon initially requesting a background check, you will immediately receive an email from info@athleticsreg.ca with your invite to complete your background check through Sterling. The email subject is Reminder: Please complete your consent for the background check you purchased
If the email is not in your inbox please they check junk / spam / promotions folders
If the invite email is not received, the you not need to rely solely on the emailed invite
There are 2 other ways you can complete a background check from your AthleticsREG profile.
From your AthleticsREG profile you can;
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Click Profiles in the left account navigation https://athleticsreg.ca/my_pages/user-profile
- If there are multiple profiles on the account (family accounts), you must select your profile in the upper-right.
- In the section Background Checks there is a button to Complete Consent Form inline with the pending background check request
Or,
- From Memberships, Licenses, and Certifications https://athleticsreg.ca/my_pages/memberships
- Click the red Action Needed button inline with your Technical Membership
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Click How to Complete inline with your Criminal Records Check requirement
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Click Complete Consent Form