This page outlines the responsibilities of three key stakeholders in the Athletics Canada annual club affiliation and dashboard activation process.
Club admins are responsible for submitting their affiliation application through AthleticsReg, reviewing and updating their Club Dashboard settings (including valid dates, membership registration rules, and landing page content), setting up payment processing if new, and awaiting approval before going live.
Sport Body Branches are responsible for submitting configuration updates to Uplifter at least 28 days before go-live, completing User Acceptance Testing, reviewing and approving incoming club applications (including confirming dates and registration rules), and notifying Uplifter upon approval.
Uplifter supports the process by processing configuration requests, offering retraining sessions, and reaching out to each club after Branch approval — routing new clubs to Onboarding, returning clubs to Renewals, Option B clubs to Customer Support, and undecided clubs to the Sales team — before finalizing dashboard activation with the Branch copied on confirmation.
Stakeholder Responsibilities - Athletics Canada
Stakeholders Responsibilities - Athletics Canada
Step-by-step responsibilities for Club Admins, Sport Bodies (Branch),
and Uplifter
Who does what:Club AdminSport Body (Branch)Uplifter
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Club Admin
Your action items to get registered
1
Submit your affiliation application
Go to AthleticsReg → select province → choose affiliation
→ follow instructions → submit. During the application,
choose your preferred Club Dashboard (Option A, B, or
undecided). After your sport governing organization approves,
Uplifter will follow up based on your choice.
2
Review & update your Club Dashboard
Visit AthleticsReg → Tools → Dashboard → left nav → PROGRAMS
→ select your club dashboard for the coming season. Confirm
the following:
Valid Dates: Start = when club reg
opens; End = end of affiliation with Sport Governing
Org.
Membership Reg Rules: Confirm rules
match your sport body's policy (CONFIGURATION → REG
RULES).
Landing Page & Emails: Review
text, confirmation emails, and features.
Club Seasons: Using multiple dashboards?
Contact
support@uplifterinc.com
to activate advanced features.
3
Set up payment & training (new clubs)
New to collecting club fees? Uplifter's Onboarding team
will help you set up your Payment Processor (PaySafe
on AthleticsReg / Ayden on Uplifter 1.0) and schedule
a training session.
4
Await approval & activation
Once your sport governing body approves your application,
Uplifter will contact you via email to activate your
Club Dashboard.
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Sport Body (Branch)
Annual admin responsibilities
1
Submit configuration updates
Send affiliation survey updates, confirmation email content,
and landing page text to
partnersupport@uplifterinc.com
— at least 28 days before go-live.
2
Test the affiliation process (UAT)
Complete User Acceptance Testing and any required re-training.
Report issues to
partnersupport@uplifterinc.com
at least 7 days before go-live.
3
Open & review applications
Use Tools → Dashboard → APPLICATIONS menu. Review each
club dashboard and confirm:
Valid Dates: Listing Start = when
club should appear in directory; Listing End = end
of valid affiliation.
Membership Reg Rules: Add rules
to each Club Dashboard (CONFIGURATION → REG RULES).
Club Seasons: Support clubs using
multiple dashboards after Uplifter's initial setup.
4
Approve the affiliation application
Once approved, Uplifter's team reviews the club dashboard
and contacts the club directly. Your organisation's representative
is cc'd on activation.
Uplifter
Platform support & activation
1
Process configuration update requests
Review valid-date ranges for the directory, customise
confirmation emails, and apply other system updates submitted
by the sport body.
2
Offer client re-training (if requested)
Provide on-demand training sessions to branch or club
admins who need a refresher before go-live.
3
Reach out once affiliation is approved
Once the Branch approves a club's application, Uplifter
begins outreach based on the club's chosen dashboard
option:
