When a club changes to a higher club level after applying, a branch admin adds the extra fee to the applicant's cart on AthleticsReg, records the order on the application and asks the club to pay.
- This is for branch admins. Use it when a club’s application needs an extra fee after it’s submitted, for example when the club moves from one club level to a higher one.
- The fee goes into the applicant’s cart. The applicant is the person who submitted the club’s application. They pay it the next time they sign in to AthleticsReg.
- The applicant can’t register for anything else until they pay. An administrative fee stays in their cart and can’t be removed by them.
- Uplifter Support creates the club-level change fees. If the fee for the change isn’t in your list, contact Uplifter Support to have it created before you start.
- Screenshots may show an earlier version of the screens. The steps describe the current screens.
As a branch admin, charge extra fees on a club affiliation application by adding an administrative fee to the applicant’s cart, noting the order on the application and asking the club to pay.
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Find the application
On the Admin Dashboard, select Clubs → Affiliations and search for the club by name. Open the club’s application.
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Open the applicant’s profile
On the application’s overview, select the applicant’s name. Their profile details open.
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Assign the fee
Scroll to the Fees section and select Assign Administrative Fee. Choose the fee that matches the change, for example the fee to move from one club level to another.
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Copy the order link
Select View next to the new fee to open its order details. Copy the page’s link from your browser.
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Note the order on the application
Go back to the application’s overview and scroll to the comments. Add an admin comment with the change and the order link, for example: "Club changed from level A to level B. Additional fee here: <order link>."
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Ask the club to pay
Email the applicant, using the template below. They sign in and pay from their cart.
Email template
Copy this email and fill in the parts in capitals:
- Subject: Additional fee for your club affiliation
- Body: Hi APPLICANT NAME, the fee for changing your club from LEVEL A to LEVEL B has been added to the cart of your AthleticsReg account (APPLICANT EMAIL). Please sign in and complete the payment from your cart: https://athleticsreg.ca/#!/cart. Reply to this email once you’ve paid, and we’ll send you the final setup steps.
After the club pays
On the applicant’s profile, the fee’s status in the Fees section changes to complete, and View opens the order and the receipt. You can then finish the club’s setup. While the fee is unpaid, you can remove it with Delete.
A club can also upgrade its own application and pay in its cart, once you’ve opened it for payment; see Athletics: upgrade your club affiliation application.