To move an athletics member to a lower branch and Athletics Canada membership, the club asks its branch, the branch downgrades its membership, and Athletics Canada downgrades the national one. The member is refunded the difference.
- A membership downgrade moves an already registered member to a lower level. It covers the branch membership and, where the member holds one, the matching Athletics Canada membership.
- Members can’t downgrade themselves. The club asks its branch, the branch downgrades its membership, then Athletics Canada downgrades the national membership.
- The difference is refunded to the purchaser’s card through AthleticsReg’s payment processor, where a refund applies.
- The club part of the registration doesn’t change. Only the branch and Athletics Canada memberships are downgraded, not the club program the member registered for.
- This process is for clubs on Option A or Option B, where members pay for their membership online by card.
To downgrade an athletics membership during the season, the club, the branch and Athletics Canada each take one step, and the member is refunded the difference.
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Club: ask your branch
Email your branch representative with the member’s details, using the template below.
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Branch: downgrade the branch membership
Change the member’s branch membership to the lower level and refund the difference, as in Change a member’s membership type.
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Branch: send the request to Athletics Canada
Forward the club’s request to Athletics Canada at membership@athletics.ca once the branch membership is downgraded.
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Athletics Canada: downgrade the national membership
Change the member’s Athletics Canada membership to the lower level the same way.
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Athletics Canada: confirm
Email the branch and the club to confirm the downgrade is done.
Email template
Club admins can copy this email to their branch and fill in the parts in capitals:
- Subject: Membership downgrade request
- Body: Hello, my name is YOUR NAME and I’m writing on behalf of CLUB NAME. Please downgrade the branch and Athletics Canada membership for this participant. Full name: NAME. Athletics Canada number: NUMBER. Current membership: CURRENT MEMBERSHIP. Downgraded membership: NEW MEMBERSHIP. Please let me know when both memberships have been downgraded. Thank you.
Check a downgrade in your reports
- Club admins: download the Complete Registrations w/ Membership Info report and check the Purchased Groups column. The Category column still shows the club program chosen when the member first registered.
- Branch admins: download any membership report, such as Memberships - Issued, and check the Valid Groups column. The downgraded membership may replace the first one there. On the member’s Membership Details, the first membership shows as cancelled and the downgraded one as complete.
To move a member up instead, see Athletics: upgrade a membership during the season.