Add or replace the photo on a membership that needs one, such as a coach membership or a licence, from Memberships, Licences & Certifications in My Pages. Your association approves it before your card updates.
- Only memberships that need a photo show Membership Photo, usually coach memberships and licences. If you don’t see it, your membership doesn’t need one.
- Where a photo is required, your licence isn’t processed or issued until you provide one.
- Use a passport-style photo with a clear view of your face: no hat, sunglasses, goggles or helmet.
- A new photo waits for your association’s approval. You see it on your membership right away, but your membership card shows it only once they approve it.
- The photo belongs to that membership, unless your association carries it over from one year’s membership to the next.
Add or replace the photo on your membership from Memberships, Licences & Certifications in My Pages, whether you skipped it when you registered or need a new one.
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Open your membership
Sign in and open Memberships, Licences & Certifications in My Pages. On a family account, choose the person. Open the membership.
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Go to the photo
Select the Membership Media tab, or scroll down to Membership Photo.
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Upload it
Select Choose a different file and pick the photo from your device.
What happens next
Your association reviews the new photo. When they approve it, they re-issue your membership and your card is updated. If your association sends an email when a membership is issued, you get it again. You can also download the updated card from the membership, under Membership Card → Download Card.
If your photo was turned down, or your card still shows the old one after a few days, contact your association.