New Interface
For Members
- Manage my memberships and certifications
- Reset or update your password
- Upload a photo for my membership
- Update my contact address and phone number
- Sign in to the Knowledge Base and track my requests
- Update or cancel my subscription payment method
For New Admins
- Sign in to the Knowledge Base and track your requests
- Create a new profile to an existing user account as an administrator
- Administrative tools overview for PTSO and NSO organizations
- Add a shipping address at checkout
- Add a profile to an existing user account
- Update a member or participant address
Events & Registration
- Replace a team member
- Set up a series of events
- Setup and manage a waitlist
- Add store products and assign revenue accounts
- Manage store product confirmation emails on Event Dashboard
- Send an email notification to all event registrants
Clubs & Seasons
- Compare Blue and Green monthly payment plans
- Managing organizations in your sports platform
- Resume a partially completed affiliation application
- View and manage club members with an association membership
- Register my club members for their association membership
- Combine club dashboards into a club season
Memberships
- Resolve a blocked club program registration with FederationConnector
- Update a member's category or division
- Cost-splitting provincial and national association memberships
- 365-day rolling membership overview
- Downgrade an association membership
- Change a member's membership type or level
Certifications
- Manage background checks
- "Member in good standing" tracking tool
- Create an accreditation course type
- Create a multi-module course registration process
- Manage accreditation course evaluations
- Manage accreditation course types on event registration dashboards
Payments & Financials
- Issue a refund
- Set up a Paysafe merchant account
- Change a registration category on a billing plan or subscription
- Download an order invoice
- Download donor and fundraiser reports
- Cancel a monthly or multi-payment registration