Give a member a discounted or free event, club or membership with a code that shows its note on their receipt.
- The Description shows in the member's cart, on their receipt and in your reports, so write it for the member.
- Maximum Uses counts every use of the code, by anyone. Keep it at 1 for a code you give to one person.
- With an expiry set, the code works through the End Date and stops the day after. Without one, it never expires.
- Coupon codes are case-sensitive.
Give a member a discounted or free event, club or membership with a code only they can use. Coupons live under Financials → Coupons on every Enterprise platform.
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Open Coupons
Go to Financials → Coupons and select Create Coupon.
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Choose what it applies to
This is what has to be in the member's cart for the code to work. Set Applies To, then pick the item in the field next to it.
- Membership Organization: your association's memberships.
- Event/Club: one event or club. Select Can be applied to store products associated with this Event to cover its store too.
- Financial Organization: every registration that uses the same financial account.
- Registration Category: one category in a registration.
- Financial Organization Group: several financial organizations sharing one bank account.
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Name the code
Enter a Coupon Code that names the person and the reason, such as GIFT2026_JSMITH. Only the member you send it to knows it, and it's what you'll search for later.
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Set the discount
Select the Currency, set Discount By to Value or Percentage, and enter the Discount Amount. For a free registration, use 100 with Percentage.
- Enable Carrying Balance keeps the unused value for later orders: $100 on a $60 order leaves $40.
- Promo Code sends the member an email you write in Promo Email Subject and Email Body, usually with no discount.
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Limit uses and dates
Leave Maximum Uses at 1. To limit the dates, select Coupon Expiration Date and enter a Start Date and an End Date.
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Write the description
Enter the Description the member will see, such as Complimentary 2026 membership, volunteer thank-you.
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Create and send the code
Select Create Coupon. It joins the list with Uses Count at 0/1. Send the code to the member, who enters it at checkout.
To find a coupon later, search its code on the Coupons page or filter by Events or Clubs. Coupons can also record an offline payment or a registration transfer: use a Value discount for the exact amount paid (before taxes and fees for a transfer), one use, and a code your finance team can reconcile, such as CASH_PAYMENT_familyX_date. If a code doesn't work, check what it applies to, its capital letters, the uses left and its dates.