For admins, change a participant's registration category from their registration, or add a person to an event or club straight from their profile. Neither runs the member's registration process.
- This article is for admins. It covers changes you make directly in the Admin Dashboard: changing someone’s registration category, or registering them outright from their profile.
- Neither route runs the registration process. No payment is taken, no survey questions are asked, waivers aren’t sent and membership requirements aren’t checked. To register someone through the same process a member follows, with payment, use an admin transaction instead; see Register someone on their behalf with an admin transaction.
- You can choose any category, even one the person isn’t eligible for. Age, gender and capacity limits aren’t enforced for admins, so check eligibility yourself.
- The amount paid doesn’t change. No refund or extra charge happens automatically.
- On a team, group or family registration, the team doesn’t change with the category. Check both.
As an admin, change a participant’s registration category from their registration, for example after a wrong pick or a transfer the organizer agreed to. You can also add someone to an event or club directly from their profile.
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Open the registration
Select Events → Individual Registrations in the left menu, or use Quick Search at the top of the page. Find the person and open their registration.
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Edit the category
Beside Registration Category, select Edit. The window lists every category in the event or club.
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Choose the new category
Select the category and confirm. Categories the person doesn’t meet the restrictions for can still be chosen.
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Settle the price difference
If the new category costs less, refund the difference; see Issue a refund. If it costs more, add an admin fee to the person’s cart; see Manage admin fees and GL codes.
Register someone outright from their profile
Open the person’s profile from Users → Profiles and go to its Registrations section. Find an event or club you have access to, choose the category and register them.
This skips the whole registration process: no payment, survey questions, waivers, membership check or confirmation email. Use it only if you know your organization’s policies well, for example for a volunteer or someone who already paid outside Uplifter. If waivers are still needed afterwards, see Resend waivers for minors and people registered by someone else.
More you can do from the registration
- Resend the confirmation email, so the person has their new category in writing. See Resend a confirmation email as an admin.
- Change the registration status, for example to cancel it. See Change a registration status.
- View Order shows what the person paid and how.
For an association membership, see Update a member’s category or division. For a registration paid on a billing plan, see Manage member subscriptions.