Send a change of time, place or instructions to everyone registered for your event by resending the registration confirmation email with your update in it, or by scheduling a date-based email in Email Notifications.
- There’s more than one way to update registrants. Resend the registration confirmation email with your update in it, at any time. Or schedule a date-based email in Email Notifications to go out on a date before or after the event.
- A resend sends the whole confirmation email again, with your update in it. Use it for a real change, such as a new time or location.
- Take the update out afterwards if it shouldn’t go to people who register later. Everyone who registers gets the same confirmation email.
- Send a test to yourself first. The test goes to you only.
To tell everyone registered for your event about a change, add it to the registration confirmation email and resend that email to all registrants. For a message tied to a date, schedule an email in Email Notifications instead.
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Open the confirmation email
On the Event Dashboard, select Configuration → Email Notifications and open Registration Confirmation Email.
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Add your update
Put the update at the top of the email, where people see it first. You can also change Email Subject (EN) and Email Subject (FR), for example to “Update: new start time”. Select Save.
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Send yourself a test
Select Send Test Email and check the email that arrives.
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Send it to everyone
Select Resend to All Registrants.
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Put the email back
Remove the update, or rewrite it for new registrants, and select Save.
Schedule a date-based email
In Email Notifications on a Club Dashboard or Event Dashboard, you can also set an email to go to registrants on a date you choose, before or after the event. Use it for planned messages such as pre-event instructions, course materials or a thank-you after the event.
On a Club Dashboard
Select Configuration → Content. Edit Registration Confirmation Email Body, then select Send Test Confirmation Email and Resend all Confirmation Emails.
For a membership organization
Associations can resend a membership confirmation email at any time, one member at a time. Open the membership’s Membership Details page and select Resend Purchase Confirmation Email.
To resend the confirmation to one person instead, see Resend a confirmation email as an admin.