For Members

Answers for athletes, coaches, and family members using the Uplifter platform — how to purchase a provincial membership, register for a club or event, manage accreditation requirements, and set up or update your family account.

19 articles

Everyday tasks for members and parents

Who to contact: your organizer or Uplifter Support

Update your password, email or address

Manage your profile details and background checks

Change your name, gender, date of birth or nationality

Upload a photo for your membership

Find and register for an event

Register another person who has their own separate account

Register an athlete or coach membership through a payment group

Manage your team or group registration as captain

Manage your memberships and certifications

Sign missing waivers or agreements on your membership

Complete your background check consent on Sterling

Download my background check results

Upgrade your association membership in the middle of the season

View your orders and receipts, or resend a confirmation email

Update the card on your subscription or resubmit a failed payment

Edit your survey answers after registering

Transfer or defer your registration